What is Panodo?
Panodo Enterprise
Panodo is a web based service delivery and helpdesk application that leverages the best of Web 2.0. PANodo improves the business value of your operations and IT resources, by optimising how people, assets and knowledge processes interact.
Process information is presented in a client-centric view
PANodo uses the latest Web 2.0 technologies for improved communication and better user experience
An intuitive interface makes PANodo easy to use
Built around processes - you save time and money and enhance your use of your information
Browser based so there is no client PC application issues
PANodo is externally hosted which means you don't have to support systems, manage servers or worry about operating systems
Scalable - adding or removing user accounts is quick and painless
A subscription based application that works for both ITIL-aligned and non-ITIL service delivery organizations
Panodo Dashboard
Dashboard integrates with PANodo Enterprise or other third party service delivery systems to transform data into a comprehensive dashboard. You can create interactive dashboards at any level to put operational metrics (queues, queries and charts) in the hands of every member of your team.
Dashboard presents information from multiple process tools and delivery partners in a single view
Asset-centric - diverse information is fused into t complete asset view
Supports management acceleration - management goals and Critical Success Factors metrics are visible, interactive and tracked in real time
Manages multiple data sources to cover the end-to-end operations lifecycle
Bridges business metrics (e.g. CSFs & KSFs) with day to day operations
Provides targeted operations metrics that supports delegation of service delivery roles
Connects isolated information to provide a panoramic view of your operations knowledge
Availability
Panodo is available globally. It can be customized to local business needs. For businesses based in English, German and Chinese speaking territories, local versions are available